Shipping policy
Shipping Policy
At Drive Nova, we are committed to providing fast and reliable delivery services throughout Saudi Arabia.
Order Processing
- Orders are processed within 24–48 hours after confirmation.
- Customers may receive a confirmation call, SMS, or WhatsApp message before shipment.
- Every order is securely packed before dispatch.
Delivery Time
- Standard delivery takes approximately 3–7 business days across Saudi Arabia.
- Delivery times may vary depending on your location and courier schedules.
- Remote areas may require additional delivery time.
Cash on Delivery (COD)
Drive Nova currently offers Cash on Delivery (COD).
- Customers are required to pay the full order amount upon delivery.
- Please ensure someone is available to receive the order.
Shipping Conditions
- Customers are responsible for providing complete and accurate delivery information.
- Incorrect addresses or unreachable phone numbers may delay shipment.
- Delivery delays due to public holidays, weather conditions, or courier issues are beyond our control.
Failed Deliveries
Repeated refusal of confirmed orders without a valid reason may result in restrictions on future Cash on Delivery orders.